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Support – Building Interactive | Creating Smart Cities, One City at a Time
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Support

Implementation

The Building Interactive Platform is easy and fast to deploy with no cost for servers or other hardware requirements. Initially we meet with your team representatives to better understand your requirements and explain how our Software As A Service (SAAS) platform functions can be of value to your business. The next step is for us to provide you with our recommendations which will include a price for the initial build (a once only charge for the lifetime of your building or other real estate community) as well as the initial 12 month license fee. A quoted price will be provided according to expected usage of our platform. The quotation is automatically calculated by how many of our optional functions you want to use and the amount of apartments, subdivided lots or guest rooms in the case of resorts, hotels and other short stay accomodation, all of which we host and support. In order to proceed an authorised representative must agree to the terms of our Service Agreement and appropriate payments must be made. Applications bespoke to your real estate will then be produced normally within 14 days for your final approval before being submitted to the Apple and Android stores to be approved and registered. The bespoke app for your real estate allows connectivity to the Building Interactive platform for all authorised building stakeholders.

Our cloud-based Platform which provides live time interaction is efficient, easy to use and can provide significant savings in labor and goods by reducing operational inefficiencies. With communication and management now in the palm of your hand the Building Interactive platform removes what was previously an exhaustive commitment and implementation process. The platform is intuitive in terms of functionality without unnecessary and irrelevant features slowing down your immediate adoption and utilisation. The platform is designed to instantaneously meet your needs.

Training

At Building Interactive we have a dedicated team of specialist operators who understand the finer details of the Building Interactive platform and will assist you to leverage your use and optimise the outcome ensuring maximum return on investment . The platform being intuitive and easy to use requires minimal training which is supported with online video tuition. We can accomodate any changing circumstances in your business and can assist with communication routes that are bespoke to your business by adjusting your platform access from time to time to ensure you always derive maximum benefit from the Building Interactive platform .

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Help Desk

Our virtual help desk is accessible 24/7 365. With our support team and interface designers located across the globe there is always someone available to provide assistance. Please complete the form below detailing your enquiry and someone will be in touch with you shortly.

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Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.